Medical Record Requests

UPMC has a deep commitment to protecting the privacy of your medical information.

There are three main ways you can get access to your health records:

  1. Log in to MyUPMC. If you don't have an account yet, apply for MyUPMC online.
  2. Fill out a medical records release form.
  3. Contact your doctor or hospital.

Medical Records Release Form For Patients and Providers

(Including Highmark-insured patients who are not switching from UPMC).

Patient and patient-directed requests for medical records

Patients may request a copy of their medical record or ask us to send them to someone else.

To safeguard your privacy, you must complete and sign a protected health information (PHI) release form before we can send your records.

On the form, you can let us know:

  • What records you want us to release.
  • Where to send your records.
  • What format — either electronic or paper — you want your records.

Doctors or others who want access to your medical records must also complete the HIPAA-compliant release form.

UPMC charges modest, cost-based fees for copies of medical records. We use the Pa. Department of Health's charges for medical records fee schedule.

Contact UPMC Medical Records

Phone: 412-802-0100
Fax: 412-683-1492

Highmark Patients and Providers Medical Records Release Form

To request copies of your records for transition of care from UPMC to Allegheny Health Network, download:

Send your completed release form to UPMC for processing either by:

  • Email: HIMROI@upmc.edu
  • Fax: 412-647-8586
  • Mail: PSD Health Information Mgt. Department
    3600 Meyran Avenue, Suite 9029
    Pittsburgh, PA 15213

To learn the status of your medical record release request, call 1-866-425-0174.

Get Your Records from a Doctor or Hospital

To get records from your doctor, contact your doctor's office.

Choose the hospital from the list below to learn how to get your records:

Make Changes to Your Medical Record

Every UPMC patient can request a change to their health record.

To amend your record, complete the UPMC patient amendment to PHI form and mail it to the proper medical records department. The process may take up to 60 days.

Please note, we may consult your doctor before making changes to your record. UPMC can also deny the request if we deem your record correct and complete.

If you have any questions, call UPMC Medical Records at 412-802-0100.

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For help in finding a doctor or health service that suits your needs, call the UPMC Referral Service at 412-647-UPMC (8762) or 1-800-533-UPMC (8762). Select option 1.

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